Provides world class customer service in a fast paced customer service center (an average of 60 customer contacts per day) which includes Answering incoming calls and emails, as well as following up on previous issues with customers solving highly complex electric and gas water heater equipment issues on a minimum of three product lines, Documenting call, installation, an

Troubleshoot and repair electrical/electronic, hydraulics, pneumatics, mechanical and building components on industrial equipment plant wide and have basic knowledge of PLC's and controls. Performs multi craft tasks on all equipment and repair equipment breakdowns in a timely manner. Responsible for the safe output of quality cut to length steel. Maintain output to produc

Responsible for assisting supervisor with employees (both full time and temporary) within department, and will interact with employees in various instances. Promote a work environment conducive to high employee morale. Review daily schedule prior to shift to anticipate product changeovers, staffing changes, etc. Responsible for all aspects of safety, quality, production a